Shipping Protection

Orders are usually processed within 1–3 business days (Monday to Friday) after your payment is confirmed.
Once dispatched, delivery generally takes 8–16 business days (Monday to Friday), depending on where you are.
Estimated Delivery Time = Processing Time + Transit Time

Standard shipping is free on every order, with no minimum purchase. The price you see at checkout is the final price; there are no extra or hidden shipping charges.

As soon as your order is dispatched, you receive a confirmation email containing your tracking information. Please allow 48–72 hours after shipment for tracking updates to appear, particularly during busy periods.
You can check on your order at any time through our Track Your Order page.

You have a 30-day return window, counted from the day your order is delivered.
To qualify for a return, items must be:
unused
in their original condition
returned in the original packaging (where possible)
complete with every included part and accessory

To begin a return, email our support team at support@mubso.com.
In your message, please include:
your order number
the reason for the return
clear photos (if the item is damaged, defective, or incorrect)
Once we have your request, our team reviews the details and sends you the appropriate return instructions.

Once your returned item has been received and inspected, approved refunds are processed within 7 business days.
Please note that, depending on your bank or payment provider, it may take extra time for the refunded amount to show in your account.