Privacy policy

Last updated: September 10, 2026

Mubso runs this store and website, together with all of the related information, content, features, tools, products, and services, so that we can offer you, our customer, a curated shopping experience (collectively, the "Services"). Mubso is powered by Shopify, the platform that makes it possible for us to deliver the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use the Services, make a purchase or another transaction through them, or otherwise get in touch with us. Should anything in our Terms of Service conflict with this Privacy Policy, this Privacy Policy takes precedence on matters of collecting, processing, and disclosing your personal information.

Please read this Privacy Policy with care. By accessing or using any part of the Services, you acknowledge that you have read it and that you understand how your information is collected, used, and disclosed as set out here.

Personal Information We Collect or Process

When we say "personal information," we mean information that identifies you or another person, or that can reasonably be linked to you or them. It does not include information gathered anonymously or information that has been de-identified so that it can no longer identify or be reasonably linked to anyone. Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences we draw from it:

  • Contact details, such as your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, such as credit card, debit card, and financial account numbers, payment card details, financial account details, transaction details, your form of payment, payment confirmations, and other payment-related details.
  • Account information, such as your username, password, security questions, preferences, and settings.
  • Transaction information, such as the items you look at, add to your cart or wishlist, buy, return, exchange, or cancel, along with your previous transactions.
  • Communications with us, meaning whatever you include in messages you send us, for instance when you contact customer support.
  • Device information, such as details about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, meaning details of how you interact with the Services, including how and when you use or move around them.

Personal Information Sources

We may obtain personal information from these sources:

  • Directly from you, for example when you open an account, visit or use the Services, communicate with us, or otherwise give us your personal information;
  • Automatically through the Services, including from your device when you use our products or services or browse our websites, and through cookies and similar technologies;
  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which of the Services you use, we may use your personal information for the following purposes:

  • Providing, tailoring, and improving the Services. We use your personal information to deliver the Services to you, including to carry out our contract with you, process your payments, fulfill your orders, remember your preferences and the items you are interested in, send you notifications about your account, handle purchases, returns, exchanges, and other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and build a personalized shopping experience, for instance by suggesting products related to what you have bought. This may involve using your personal information to make the Services better and more relevant to you.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages by email, text message, or post, and showing you online advertisements for products or services on the Services or on other websites, including based on items you previously bought or added to your cart and other activity on the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or act on possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and keep our services secure. If you decide to use the Services and register an account, keeping your login details safe is your responsibility. We strongly advise against sharing your username, password, or other access details with anyone.
  • Communicating with you. We use your personal information to provide customer support, respond to you, deliver effective services, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law and respond to valid legal process, including requests from law enforcement or government agencies, to investigate or take part in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate possible breaches of our terms or policies.

How We Disclose Personal Information

In certain situations we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Those situations may include:

  • Sharing with Shopify, vendors, and other third parties that perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • Sharing with business and marketing partners so that they can provide marketing services and advertise to you. For instance, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information according to their own privacy notices. Depending on where you live, you may have the right to tell us not to share information about you in order to show you targeted advertisements and marketing based on your online activity across different merchants and websites. You can exercise your right to opt out of those uses here.
  • When you direct us, ask us, or otherwise consent to our disclosing certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
  • Sharing with our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information you submit through the Services is transmitted to and shared with Shopify and with third parties that may be located in countries other than the one you live in, so that the Services can be provided and improved for you. In addition, to help protect, grow, and improve our business, we use certain enhanced Shopify features that draw on data and information from your interactions with our Store, with other merchants, and with Shopify. To provide those enhanced features, Shopify may use personal information gathered about your interactions with our store, with other merchants, and with Shopify. In those circumstances Shopify is responsible for processing your personal information, including for responding to your requests to exercise your rights over how your personal information is used for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, you can read the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights over your personal information here: Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may contain links to websites or other online platforms run by third parties. If you follow a link to a site that we do not own or control, you should read its privacy and security policies and its other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of those sites, including the accuracy, completeness, or reliability of the information found on them. Information you post in public or semi-public places, including on third-party social networking platforms, may also be visible to other users of the Services and/or of those third-party platforms, without limitation as to how we or any third party may use it. Our including such links does not, on its own, mean that we endorse the content on those platforms or their owners or operators, except where we say so on the Services.

Children's Data

The Services are not meant to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has given us their personal information, you can contact us using the details below to ask for it to be deleted. As of the Effective Date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) the personal information of anyone under 16 years of age.

Security and Retention of Your Information

Please bear in mind that no security measure is perfect or impenetrable, and we cannot promise "perfect security." Any information you send us may also be insecure while in transit. We recommend that you avoid using insecure channels to send us sensitive or confidential information.

How long we keep your personal information depends on a number of factors, such as whether we need it to maintain your account, provide you with the Services, meet legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute; they may only apply in certain circumstances, and in some cases we may decline your request where the law allows us to.

  • Right to Access / Know. You may have the right to ask for access to the personal information we hold about you.
  • Right to Delete. You may have the right to ask us to delete the personal information we keep about you.
  • Right to Correct. You may have the right to ask us to correct inaccurate personal information we keep about you.
  • Right of Portability. You may have the right to receive a copy of the personal information we hold about you and to ask us to transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information, or out of its being processed for purposes that count as "targeted advertising" under applicable privacy laws. You can exercise your right to opt out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal switched on, depending on where you are, we automatically treat that as an opt-out request for the device and browser you are using to visit the site. If we can link the device sending the signal to a Shopify account, we apply the opt-out to that account as well. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize other "Do Not Track" signals that your browser or device may send.
  • Managing Communication Preferences. We may send you promotional emails, and you can stop receiving them at any time by using the unsubscribe option shown in the emails we send you. If you opt out, we may still send you non-promotional emails, such as messages about your account or the orders you have placed.

If you live in the UK or the European Economic Area, and subject to the exceptions and limitations set by local law, you may also exercise the following rights in addition to those listed above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or limit our processing of your personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw it. Withdrawing consent does not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn.

You can exercise any of these rights where indicated on the Services or by contacting us using the details below. To learn more about how Shopify uses your personal information and any rights you may have, including rights relating to data processed by Shopify, visit https://privacy.shopify.com/en.

We will not treat you differently for exercising any of these rights. We may need to confirm your identity before acting on your request, as permitted or required by applicable law. In line with applicable law, you may appoint an authorized agent to submit requests on your behalf. Before we accept a request from an agent, we require the agent to show proof that you have authorized them to act for you, and we may need you to confirm your identity with us directly. We will respond to your request within the time required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us at the details set out below, or to lodge a complaint with your local data protection authority. For the EEA, a list of the responsible data protection supervisory authorities can be found here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in.

If we move your personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as applicable, unless the transfer is to a country that has been found to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and give notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@mubso.com or contact us at

Company Information
Website Name: mubso.com
Company Name: ASUN LLC
Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
E-mail : support@mubso.com
Contact Form: Contact Us
Phone: +1 3075007565
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM MT (Mountain Time, United States)
We aim to reply to every enquiry within 24 business hours.